Frequently Asked Questions

Do you ship worldwide?

Yes! We ship to most countries via trusted shipping partners. Delivery times vary based on location.

Can I change my order after placing it?

If your order hasn’t entered production yet, we may be able to update it. Contact us ASAP.

Can I return an item?

We only accept returns for damaged or incorrect items. Please read our Return Policy for full details.

How do I track my order?

Once your order is shipped, you’ll get a tracking number by email.

EU & International Customers

Do I have to pay customs or VAT?

International orders, especially within the EU and UK, may be subject to customs duties, VAT, or import taxes upon arrival. These charges are the responsibility of the customer.

How long does shipping take to Europe?

Orders to the EU usually take 7–14 business days after fulfillment, but times may vary depending on customs and carrier delays.

Do EU customers have a 14-day return right?

According to EU law, customers normally have the right to withdraw from online purchases within 14 days. However, since our products are printed on demand and personalized, this right does not apply unless the item is defective or misprinted.